Davicom Official Website

Customer Success Story: Quebec Building Management Solution

Shaun Owens — Fri, 27 Mar 2026 18:51:03 +0000

When Silence Is a Problem

There’s an insidious kind of trouble that doesn’t announce itself. No alarm. No overflow. No obvious sign that anything is wrong. Just a quiet failure, unnoticed, day after day… until the bill arrives.

That’s exactly what happened to one of our customers at a lakeside building. Two sewage pumps sat side by side in the basement, each handling a separate drainage system. Both sounded identical when running. And that was the problem.

The Problem Nobody Noticed

For months, one of the pumps had quietly stopped doing its job. Without any visible sign of failure, no flooding, odor, or anything obvious, the problem went undetected. By the time it came to light, the downstream consequences had been building for weeks.

The frustrating part? The fix itself wasn’t complicated. What was missing was simply awareness: a way to know, with confidence, that both pumps were doing what they were supposed to do, every single day.

A Simple Solution With a Long Reach

The customer’s solution was elegant: a Davicom AXON-8A/POE fitted with two AC current sensors, one on each pump circuit. No complex wiring. No dedicated monitoring room. Just a compact, intelligent device that watches for activity and always reports.

The configuration was straightforward:

Each pump’s electrical draw is continuously monitored
If the key pump doesn’t register activity at least once per day, an alert goes out immediately
A weekly activity log provides a running record

No more assumptions. No more surprises. Just quiet confidence that things are working as they should. And an immediate heads-up when they’re not.

The Bigger Picture

What makes this story resonate isn’t the specifics of the plumbing. It’s the scope.

Silent failures are everywhere: a fuel tank draining unnoticed, a refrigeration unit losing power overnight, water creeping past allowed levels, an open door, or a temperature that exceeds safe limits. In each of these cases, the damage isn’t caused by the failure itself. It’s caused by the lack of awareness.

This is true whether you’re managing a vacation property, a commercial building, or a facility where uptime and safety are non-negotiable. The stakes change. The principle doesn’t.

The Davicom AXON-8A accepts up to 8 analog inputs and connects to virtually any sensor — current, voltage, temperature, pressure, level, and contact closure. It sends alerts by email or SNMP, logs activity automatically, and can be configured to trigger responses based on conditions you define. With multiple voltage input options, including power over Ethernet, installation is clean and simple.

Peace of Mind Is a Monitoring Strategy

Our customer at the lakeside building now knows, every day, that both pumps are doing their job. If that ever changes, they’ll know that day, not when the problem becomes expensive.

That’s not a luxury. For anyone responsible for a building, a remote site, or a facility where things need to work reliably and quietly, it’s just good practice.

Explore the AXON series

Have a monitoring challenge of your own? We’d love to hear about it. And help you solve it.

New AXON-4AUD Datasheet Now Available

Julia Ahern — Mon, 07 Jul 2025 15:27:37 +0000

Davicom is pleased to announce the release of the official datasheet for the AXON-4AUD module, the newest expansion to our AXON Series Remote Telemetry Units.

The AXON-4AUD provides four independent audio monitoring inputs, making it ideal for remote audio monitoring applications in public safety, broadcast, and telecommunications. With high-resolution audio level detection and seamless integration with other Davicom units, this module supports advanced site automation and alarm capabilities for audio-based systems.

What’s in the New Datasheet?

The datasheet includes:

Product presentation
Detailed technical specifications
Power consumption and integration details

Key Features at a Glance:

4 high-impedance audio inputs
-35 dBu to +20 dBu input range
Adjustable threshold alarms for silence detection
Real-time metering in the AXON web interface

Download the AXON-4AUD Datasheet

The AXON-4AUD datasheet is now available for download on the DEX website.

Download Datasheet (DEX)

For more information about integrating the AXON-4AUD into your site monitoring system, please contact us at dvsales@davicom.com.

NEW WEBINAR: Smarter Remote Site Management for Public Safety Repeater Networks

Julia Ahern — Thu, 26 Jun 2025 19:27:15 +0000

We’re excited to announce the release of our brand-new webinar showcasing Davicom’s complete solution for remote repeater site management, with full integration of Mosaic—the centralized Network Management Software.

What’s Inside the Video?
This concise yet comprehensive video walk-through highlights how Davicom’s AXON, NEURO, and DAVICOM CORTEX products work seamlessly together with Mosaic to provide intelligent monitoring and control for public safety repeater sites. You’ll see real-world use cases, system architecture examples, and a live demonstration.

Whether you’re an agency technician, a system integrator, or a dealer looking to streamline operations, this video gives you a clear, practical overview of how Davicom simplifies site management, reduces truck rolls, and enhances system reliability.

Watch the video now and experience the power of distributed intelligence:

Watch Webinar Here

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Have questions or want a personalized demo? Contact us today to learn how Davicom can help improve your remote site operations.

A Greener Delivery: Davicom’s New Eco-Friendly Packaging

Julia Ahern — Thu, 19 Jun 2025 20:37:03 +0000

At Davicom, innovation doesn’t stop at product development, it extends to how we deliver those products to you. That’s why we’re excited to share a significant step we’re taking to reduce our environmental impact and improve your experience.

Rethinking the Old System

Up to now, we’ve used a petrochemical-based foam and plastic system to package and protect our equipment during shipping. While this system did the job, it came with serious drawbacks:

Heavy-gauge plastic containers were required to ship and store the chemicals.
Hazardous chemicals had to be handled and disposed of responsibly.
A large carbon footprint resulted from chemical production and global shipping.
Excess packaging weight added to emissions and shipping costs.

This method simply no longer aligns with our long-term goals for environmental responsibility or with the expectations of our clients—who increasingly prioritize sustainability.

A Smarter, Greener Solution

After extensive research and testing, we’re transitioning to a packaging solution that aligns with your values and ours. Our new system combines renewable paper-based materials with lightweight air-filled plastic columns. This approach offers several key benefits:

Lower carbon footprint for both us and you, our customer.
Lighter shipments, reducing overall transportation emissions.
No hazardous chemicals, eliminating the need for specialized handling or disposal.
Robust protection, ensuring your equipment arrives safely and intact.

Looking Ahead

Our packaging supplier has received the final specifications for our custom-designed air column packaging. We’re expecting to receive the first shipment soon. In the meantime, we’re using a carefully selected mix of alternative packaging materials that meet the same protective and
environmental standards.

This is more than just a packaging update. It’s part of our ongoing mission to deliver high-quality remote telemetry and control solutions in a way that’s better for the planet. When you choose Davicom, you’re choosing a partner who’s committed to minimizing our shared ecological
footprint.

We appreciate your continued trust in our products—and in our commitment to meeting your
high standards, not just in performance, but in responsibility.

Louis-Charles Cuierrier Appointed Vice President of Sales & Marketing at Davicom

Julia Ahern — Thu, 29 May 2025 14:18:47 +0000

May 22, 2025 – Davicom, a division of Comlab Telecommunications, is pleased to announce the appointment of Louis-Charles Cuierrier as Vice President of Sales & Marketing.

With over 15 years of experience in sales, including 8 years in B2B technical sales, Louis-Charles has played a key role in expanding Davicom’s presence across the public safety, telecommunications, and broadcast industries. His strong technical foundation, backed by a Bachelor’s degree in Electrical Engineering, allows him to bridge the gap between product development, customer support, and market strategy with precision and insight.

In his new role, Louis-Charles will lead all strategic sales and marketing initiatives while continuing to support Davicom’s network of partners, integrators, and end users. He remains actively involved in training, pre-configuration assistance, and client-facing technical support, ensuring that Davicom’s intelligent monitoring and control solutions meet the operational requirements of the field.

“It’s a privilege to step into this leadership role at such a critical time for infrastructure and communications; remote site management plays a vital role in ensuring operational continuity for essential services. My focus will remain on delivering value to our users through responsive support, meaningful training, and smart, dependable technology.”

Davicom congratulates Louis-Charles on this well-earned promotion and looks forward to his continued leadership and contribution to the industry.

About Davicom

Davicom, a division of Comlab Telecommunications, designs and manufactures intelligent remote site management systems used in public safety, broadcasting, telecommunications, and critical infrastructure environments. Trusted worldwide, Davicom solutions help organizations increase uptime, reduce site visits, and improve situational awareness in mission-critical operations.

IWCE 2025: A New Chapter, A Familiar Commitment

Shaun Owens — Wed, 02 Apr 2025 19:31:29 +0000

Last week marked my first time attending the International Wireless Communications Expo (IWCE), and I’m still sorting through the thoughts, conversations, and connections made over the course of the event. Having now been to NAB broadcasters show several times, I had a general idea of what to expect from a large-scale industry show—but IWCE had a different energy, one rooted in a unique blend of precision and real-world urgency.

From the moment the show opened, it was clear that the stakes at IWCE are different. Not higher or lower. Just different. This show speaks to the people who keep our emergency response systems, public safety networks, and mission-critical communications running. That mission was clear in every handshake, technical question, and hallway conversation. There’s a deep sense of responsibility that flows through this community, and it was both humbling and inspiring to be part of it.

For Davicom, our presence at IWCE was more than just a booth in a sea of technology—it was an opportunity to learn, to listen, and to serve. I’m deeply grateful to everyone who stopped by Booth #439, whether to ask a detailed technical question, share an operational challenge, or just say hello. To the many new members of the Davicom community I had the pleasure of meeting: thank you. Your openness and insight left a lasting impression, and I look forward to staying in touch.

Of course, no industry exists in a vacuum. This year’s IWCE unfolded against a backdrop of global uncertainty, particularly in terms of international trade and political tensions. While these topics weren’t always directly addressed, their presence was unmistakable. There was an unspoken current flowing beneath the optimism and innovation. In conversations with both exhibitors and attendees, there was a shared recognition that the future may be more complex than we’ve grown used to. But if this show reinforced anything for me, it’s that this industry is resilient.

Fortunately, at Davicom, our path remains clear: to continue building powerful, reliable solutions that support the critical infrastructure our communities rely on. We’re committed to doing so efficiently, affordably, and with a spirit of collaboration.

As I left Las Vegas with a suitcase (and app) full of business cards and half-written notes, I brought home something far more valuable: a deeper understanding of the telecom landscape and the people who shape it every day.

Here’s to continued learning, connection, and progress—one show at a time.

Introducing the Davicom AI Chatbot – And Your Chance to Name It!

Shaun Owens — Fri, 07 Feb 2025 17:31:35 +0000

At Davicom, we’re always looking for ways to improve technical support for our community. That’s why we’re excited to announce the launch of our new AI Chatbot, designed to assist you 24/7 with routine technical inquiries!

Meet Your New Support Assistant

Our AI Chatbot is here to complement our expert technical support team, offering:
Instant answers to common questions.
Automatic email referrals for complex issues.
Multilingual support for increased access opportunities for all Davicom users.
24/7 accessibility via our technical support portal.

We’re continuously expanding its knowledge base to make it even more helpful. Try it today! Visit dex.davicom.com and click the chatbox in the lower right corner to experience it firsthand.

Help Us Name the Chatbot & Win an AXON-8D!

Our AI assistant is smart, reliable, and a game-changer for our busy 24/7 Davicom community—but it’s missing one thing: a name! That’s where you come in. Help us name it, and you could win a brand-new AXON-8D, with free shipping within Canada & the U.S. (Limitations may apply to international shipping.)

How to Participate

Submit your name idea by emailing dvsales@davicom.com with the subject line “AI Chatbot Naming Contest” by March 7, 2025.
Voting Round: After submissions close, we’ll host a community poll where you can vote for the best name.
Winning Name: If multiple people submit the same winning name, the prize goes to the first person who sent it in!

We can’t wait to see your creativity. Submit your idea today!

The Davicom Team

Introducing the AXON-4AUD – Intelligent Audio Monitoring for AM/FM Broadcasters

Shaun Owens — Thu, 30 Jan 2025 21:22:17 +0000

Davicom is excited to introduce the AXON-4AUD, a powerful new tool for AM/FM broadcast engineers seeking real-time audio monitoring, silence detection, and automated response capabilities.

When every second of on-air silence matters, the AXON-4AUD ensures immediate detection and action, giving broadcasters peace of mind and reducing costly downtime.

AXON-4AUD – Compact & Precision Audio Monitoring for Broadcasters

Silence Detection & Smart Automation

• Detect unexpected audio loss instantly with precise monitoring from -35 dBu (minimum sensitivity) to +20 dBu (saturation ceiling).
• Set conditional delays, counters, and schedulers to mute alarms when silence is expected (e.g., scheduled program breaks or overnight sign-offs).
• Trigger automatic responses by integrating with other Davicom devices to take corrective actions, such as switching to a backup audio source or alerting engineers.

Seamless Integration & Control

• Standalone Operation – The AXON-4AUD can send email alerts and SNMP TRAPs (v1/v2/v3) when an audio event is detected.
• Works with Davicom CORTEX Series RTUs – Convert the AXON-4AUD to a Modbus slave for centralized site management within a Davicom system.
• Compact & Powerful – The AXON-4AUD is a small footprint device that packs high-performance audio monitoring and automation into an efficient, space-saving design.

The AXON Series – Scalable Monitoring for Broadcasters

The AXON family provides cost-effective, SNMP-compatible monitoring solutions tailored for radio and television engineers. In addition to the AXON-4AUD, the series includes:

AXON-8A – 8 Analog Inputs for transmitter voltages, modulation levels, and telemetry.

AXON-8D – 8 Digital Inputs for detecting contact closures, tower lights, door alarms, and RF switching.

AXON-5R – 5 Relay Outputs for remote control of transmitters, generators, and auxiliary equipment.

Learn More About the AXON Series

What is NEURO? The Most Flexible Remote I/O Platform

The NEURO Series is Davicom’s modular, rack-mounted GPIO-based remote telemetry platform. Unlike the AXON, which is a compact, standalone unit with fixed I/O configurations, NEURO is fully customizable with swappable I/O cards.

With five independent slots, users can configure the NEURO to precisely match their monitoring needs using NIO expansion cards, including:

Analog Inputs (NIO-8A) – Voltage monitoring, sensors, telemetry.
Digital Inputs (NIO-8D) – Contact closures, alarms, status detection.
Relay Outputs (NIO-5R) – Remote control of external devices.
Audio Inputs (NIO-4AUD) – NEW!

The NIO-4AUD: Adding Audio Monitoring to NEURO

With the new NIO-4AUD expansion card, NEURO can now monitor audio signals just like the AXON-4AUD. But with NEURO’s modular flexibility, users can now mix audio, analog, digital, and relay I/O in a single chassis, creating a fully customized remote monitoring solution for their unique site requirements –OR– Deploy up to 5 NIO-4AUDs in one NEURO for an astounding 20 audio monitoring inputs!

Same Powerful Operating System & GUI as AXON – Since NEURO and AXON share the same Davicom-designed OS and web-based interface, users benefit from a seamless, intuitive experience across devices. Whether configuring an AXON-4AUD or expanding a NEURO with multiple I/O types, operators enjoy a consistent workflow and remote management capabilities.

Learn More About the NEURO Series

Why Broadcasters Choose AXON-4AUD & NEURO?

Ensure 24/7 audio continuity with automated silence detection & response.
Minimize false alarms with intelligent delay and scheduling features.
Fully customize I/O configurations with NEURO’s modular expansion options.
Operate seamlessly across Davicom devices with a unified OS and GUI.
Integrate effortlessly with SNMP, Modbus, and GPIO-based remote control systems.

The AXON-4AUD and NEURO are more than just monitoring devices—they are intelligent site management tools that keep your station on-air and under control.

Now available! Contact your favorite dealer to see how the AXON-4AUD and NEURO can enhance your broadcast operations!

Davicom at WABE 2024: Catch Davicom and Andrew at Western CA’s Premier Broadcast Conference

Shaun Owens — Tue, 10 Sep 2024 13:57:59 +0000

We are excited to announce that Davicom will be attending the **WABE 2024 Conference** from Monday, September 23 to Wednesday, September 25 at the JW Marriott Hotel in the ICE District of Edmonton, AB. This prestigious event brings together professionals from the broadcast and entertainment industries across Western Canada to explore the latest advancements in media technology.

Andrew Mulrooney, the well-known voice behind “Andrew’s Advice,” will be at the booth B21 & 22, showcasing our industry-leading AXON, NEURO, and Davicom CORTEX RTU products along side the complimentary product line by Inovonics and the good folks at GS broadcast. With his extensive background in broadcast technology, Andrew will provide invaluable insights into our solutions for remote control and telemetry, tailored specifically for broadcast sites. Attendees can look forward to learning from one of the best in the industry, who has earned a reputation for turning complex challenges into simple, actionable advice.

If you’re a hockey fan, don’t miss out on the nearby Oilers vs. Flames pre-season game at Rogers Place on Monday, September 23rd, making WABE 2024 not just a place for innovation but also a hub for excitement and entertainment.

Make sure to stop by and say hello to Andrew and the Davicom team! For more on Andrew’s expertise, explore the Andrew’s Advice archive.

WABE

GS Broadcast Technical Services LTD

Inovonics

Davicom at IBC 2024: Showcasing Innovation with Radica

Shaun Owens — Wed, 04 Sep 2024 13:55:23 +0000

We’re excited to share that Davicom’s newest products are proudly represented at this year’s International Broadcasting Convention (IBC) in Amsterdam, thanks to the efforts of Alan Brown from Radica Broadcast Systems Ltd. IBC is one of the world’s most influential media, entertainment, and technology shows, drawing professionals from across the globe to explore cutting-edge broadcast solutions.

Alan Brown, a trusted and knowledgeable partner in the broadcast industry, will be showcasing our AXON and NEURO RTUs, along with our powerful Davicom CORTEX RTU product line and class-leading lightning detection system. Alan’s booth at IBC has become a must-visit for broadcasters interested in reliable, high-performance remote control and telemetry solutions.

Alan’s extensive experience and his genuine care for the industry make him an informative and unbiased source of information on how Davicom’s systems perform within a broader broadcast solution. We’re thrilled to have our products featured so prominently alongside other top-tier equipment at IBC 2024, and we extend our heartfelt thanks to Alan for his continued support and expertise.

If you’re at the IBC show, be sure to visit Radica’s booth to see our latest innovations in action!

**About IBC 2024:**

Location: RAI Centre, Amsterdam

Booth: 8.B77A

Event Dates: September 13-16, 2024

For more details on Davicom’s latest news and innovations, visit https://davicom.com/news/. To learn more about Radica Broadcast Systems Ltd, check out https://radica.com/news-item/radica-at-ibc-2/.